Convergencia Research, Consultoría especializada en Latinoamérica y Caribe
Tuesday, August 11, 2020

Liberty Latin America assured that the connection problems of VTR users respond to acts of "force majeure"

Following the lawsuit filed by Sernac against the company, LLA CEO Balan Nair explained that VTR had to update its network due to the increase in call volume in the pandemic. This change was made for a month, in which they detected "some network problems and we have been transparent about it". The executive added: "We are working with the government and the regulator to also help them understand that this unique event, this Covid-19 period, is really force majeure, it is not something that is natural".

For his part, the CEO of VTR in Chile, Guillermo Ponce, admitted: “of course, we are in a difficult situation, especially in the month of May, when people went into quarantine and traffic increased by 40%. Simultaneously, we also had challenges in the service of our call centers ”.

Last news and analysis

América Latina · Convergence

28/03/2024

Convergencialatina returns on Wednesday, April 3

Puerto Rico · Fixed Broadband

28/03/2024

Puerto Rico must deploy fiber optics in more than half of the island's homes

The data came from a Fiber Broadband Association webinar that revealed the island's situation in FTTH services. There is a plan for the footprint to reach one hundred percent of homes in 2027 financed by federal funds and privately executed.

Puerto Rico · Fixed Broadband

28/03/2024

Puerto Rico must deploy fiber optics in more than half of the island's homes

The data came from a Fiber Broadband Association webinar that revealed the island's situation in FTTH services. There is a plan for the footprint to reach one hundred percent of homes in 2027 financed by federal funds and privately executed.

Uruguay · Pay TV · Internet & OTT · Operators

27/03/2024

Through agreements with Claro and Movistar, cable operators expand their Internet offer

These are agreements of different types, which include leaving the last mile for the cable operator or contracts for available bandwidth. Antel could join with infrastructure leasing. Some cable operators are already building their own networks.

Paraguay · Operators

26/03/2024

Government analyzes partial privatization of Copaco

The state operator is going through a delicate moment. Its income does not cover operating expenses and it must fulfil a debt obligation of US$110 million. Furthermore, the lack of investments led to the obsolescence of its infrastructure. Oscar Stark, president of the firm, states that alternatives are being evaluated to obtain the necessary funds, including the possibility of adding private partners. And he believes that in 18 months "the situation will be resolved."

Search news