A general perception of the entire industry gathered at NPlay Southern Cone 2021 is that whatever the speed and capacity delivered to a customer, the problem occurs later, within the home. The saturation of Wi-Fi networks due to the use of more devices and the customs of the new normal evidenced this situation: pointed out Abi Klincovitzky, CEO of Communication Partner, between 70%-75% of the complaints received by an ISP come from how they distribute indoor Internet.