ConvergencIA Data Center Forum 2026- 17 de noviembre
Monday, April 19, 2021

Connectivity increased in 2020 and fiber optic connections grew 62%

The statistical series provided by the Undersecretariat of Telecommunications reveal that the growth of fiber optic connections of 62% exceeds the average of the OECD member countries, which is 13.5%. 40.9% of all fixed connections are through fiber optics. Subtel attributes this achievement to the public-private investments that allowed doubling the kilometers of fiber optic available nationwide, from 18,000 to 36,000 km between Fibra Óptica Nacional and Fibra Óptica Austral.

There was also a 10.3% increase in fixed internet accesses, which reached 3.79 million as of December 2020, highlighting the growth of residential connections with 12.5%, which represented the largest annual increase since 2009 Commercial fixed connections registered a drop of 6.5%.

Mobile Internet grew 37.6% between 2019 and 2020. 3G + 4G mobile accesses reached 20.5 million, with a growth of 8.1% in the last 12 months, that is, 1,532,040 new accesses. 4G connections represent 90.4% of mobile internet accesses, with 18.5 million connections.

In mobile telephony, the growth trend of contract subscribers continues, reaching 14.9 million numbers as of December 2020, obtaining an increase of 11.3% compared to the 13.4 million registered in 2019. Prepaid subscribers, on the other hand, registered 10.1 million numbers, thus decreasing 12.9% compared to the 11.6 million recorded in 2019.

Fixed telephony continued its downward trend since 2016. As of December 2020, lines decreased by 6.6% in the last 12 months.

Pay television registered an increase of 1.4%, reaching a penetration of 16.7 subscribers per 100 inhabitants and 57.8% of households.

In Chile there are 55.2 million telecommunications services as of December 2020, a figure higher than the 54 million in 2019.

Last news and analysis

Uruguay · Operators

24/06/2026

Antel and Claro launch digital security solutions

México · Regulation · Operators

24/06/2026

AT&T validates registration of 95% of customer lines

Argentina · Software and Applications

24/06/2026

Conversational AI transforms contact center business

For players in the BPO industry, the adoption of agents raises the bar for the level of analysis that can be performed on conversations. Meanwhile, the development of voicebots and virtual agents continues to expand.

Globales · Software and Applications · Economy

23/06/2026

Circular financing: AI game with benefits, but also risks

A distinctive feature of these financial transactions is that, in many cases, the investment or capital contribution made by one company is intended to allow the recipient to purchase goods or services from the contributing firm.

América Latina · Software and Applications

22/06/2026

Amdocs unveils agentic operating system and promises return on investment

Convergencialatina spoke with Fabián Monge, Customer Business Executive (CBE) at Amdocs, about the February 2026 launch of aOS, its new AI agent operating system, analyzing its potential applications in Latin American telecom operators.

Search news