Convergencia Research, Consultoría especializada en Latinoamérica y Caribe
Friday, March 24, 2023

NPlay Southern Cone 2023

For the ISP, acquiring a new customer costs seven times more than retaining one

This was affirmed by Eduardo Pintos, Regional Sales Manager of Cambium Networks, during a workshop at the Córdoba meeting. He stated that the main problem for an Internet provider is customer loyalty, so the quality of experience comes into play.

Cambium's "QoE" product takes control of the network, regardless of the technology, including fiber or wireless, and allows customer segmentation according to their type of consumption. For example, priority is given to gaming enthusiasts. To this end, it has a packet accelerator, traffic delineation, automatic congestion detection, management, and traffic statistics per app by means of Deep Packet Inspection (DPI).

Pintos pointed out that the solution is capable of detecting more than 1,500 apps.

Last news and analysis

Panamá · Mobile · Operators · Spectrum

26/04/2024

Panama begins 5G era with Más Móvil pilots and plan to allocate more spectrum

The Cable & Wireless operator brand carries out tests with commercial, tourism and port firms for a period of two to three months with spectrum provided free of charge by the regulator ASEP. A public consultation on future attributions will be held before July and it is expected that the 3.5 GHz band will be awarded by the end of the year.

Panamá · Mobile · Operators · Spectrum

26/04/2024

Panama begins 5G era with Más Móvil pilots and plan to allocate more spectrum

The Cable & Wireless operator brand carries out tests with commercial, tourism and port firms for a period of two to three months with spectrum provided free of charge by the regulator ASEP. A public consultation on future attributions will be held before July and it is expected that the 3.5 GHz band will be awarded by the end of the year.

Globales · Internet & OTT · Software and Applications

25/04/2024

Meta loses almost US$200 billion in market value in 24 hours due to forecasts of lower income and higher expenses

Marck Zuckerberg, CEO of big tech, asked Wall Street for "patience" so that it does not abandon its actions, although he reaffirmed that the firm will continue with its advanced technological initiatives that consume a lot of Capex, in a turnaround from the 2023 decision to limit those expenses.

Globales · Internet & OTT · Software and Applications

25/04/2024

Meta loses almost US$200 billion in market value in 24 hours due to forecasts of lower income and higher expenses

Marck Zuckerberg, CEO of big tech, asked Wall Street for "patience" so that it does not abandon its actions, although he reaffirmed that the firm will continue with its advanced technological initiatives that consume a lot of Capex, in a turnaround from the 2023 decision to limit those expenses.

Honduras · Operators

24/04/2024

Government promotes investments in Hondutel to enter triple play market

It provides more than US$40 million, together with the UNDP, to deploy fiber optics, whose laying will be available at the beginning of the second half of this year. It also bets on the corporate market.

Search news