Convergencia Research, Consultoría especializada en Latinoamérica y Caribe
Tuesday, July 09, 2019

Customer experience and digital transformation, axes of ICE plan to overcome crisis

Strategy 4.0 presented by the Instituto Costarricense de Electricidad (ICE) sets a roadmap for the period 2019-2023. It received harsh criticism and doubts about its transparency. ICE losses during 2018 amounted to US$437 million.


Debe ingresar para continuar leyendo.


Usuario
Contraseña
¿Olvido su contraseña? Ingrese aquí
¿No tiene usuario? SUSCRIBIRSE

Last news and analysis

América Latina · Internet & OTT · Operators

08/07/2025

AIA report claims network fees are unjustified and threaten regional Internet ecosystem

The report, prepared by SmC+ Consulting, states that mobile operators' revenues are growing at an acceptable pace for a mature industry, and that network investments have never been traffic-sensitive, among other arguments. Mercedes Aramendía, Executive Director of the Alliance for an Open Internet (AIA), spoke with Convergencialatina about the study's findings.

Globales · Voice Services · Operators · Equipment Providers and Network Solutions

04/07/2025

Ericsson: Phasing out 2G and 3G networks is a business play for CSPs

The provider mentioned the case of a European operator who, by switching from old networks to more modern ones, will achieve savings of €53 million over five years. The challenge is to achieve an effective transition with a comprehensive hardware and software approach focused on voice and M2M services.

Globales · Voice Services · Operators · Equipment Providers and Network Solutions

04/07/2025

Ericsson: Phasing out 2G and 3G networks is a business play for CSPs

The provider mentioned the case of a European operator who, by switching from old networks to more modern ones, will achieve savings of €53 million over five years. The challenge is to achieve an effective transition with a comprehensive hardware and software approach focused on voice and M2M services.

México · Regulation · Politics

03/07/2025

ICT ecosystem enters a new stage with the reform of the Telecommunications Law

The regulation —whose approval by the Chamber of Deputies is considered a given— creates a new technical body to replace the IFT and allows the Federal Electricity Commission (CFE) to enter the market in competition with private companies.

Search news