During two days, M360 and CLTD brought together leading CEOs, regulators, and academics from across the region to debate the digital challenges they face in advancing connectivity and modernizing economies.

At the opening of the forums, representatives of the organizers, Maryleana Méndez of ASIET and Vivek Badrinath of GSMA, outlined a shared vision of the structural challenges facing the regional digital ecosystem.

Daniel Hajj, CEO of América Móvil, warned that the region’s digital future is not guaranteed due to processes of deglobalization and technological sovereignty that threaten network interoperability and supply chains. In this context, he emphasized the role of the telecommunications industry in shaping the future.

The cet.la study. The Latin American Telecommunications Studies Center (Centro de Estudios de Telecomunicaciones de América Latina, cet.la) presented case studies and proposals for regulatory improvement in telecommunications to drive digital development in Latin America. Among its key points, it stated that “overregulation generates significant direct and indirect costs that divert resources from investment and innovation toward bureaucratic compliance, affecting both the industry and end users.”

It also highlighted the evolving role of regulators as architects of the digital ecosystem, focused on promoting investment across the entire value chain.

Amdocs. Fabio Souza, Director of Solution Architecture at Amdocs, presented the evolution of aOS (Agent Operating System) to enable “AI that executes,” allowing operators to move their AI strategies from experimentation to full-scale industrial deployment.

Alongside Souza, Amdocs executives Fabian Monge and Fabian Coello led discussions on the transition to the “post-application era,” where intelligent conversation replaces static interfaces as the main brand touchpoint.

CRC Colombia. Felipe Díaz Suaza, Executive Director of the Communications Regulation Commission (CRC) of Colombia, emphasized the need for regulators to find balance as a way to reconcile objectives that may appear divergent.

He highlighted that the focus should be on encouraging investment, so regulation should facilitate infrastructure sharing, co-investment, and the use of neutral elements, as well as guarantee essential access conditions to resources such as spectrum.

Millicom. Karim Lesina, Executive Vice President and Chief External Affairs Officer of Millicom, highlighted spectrum costs. He noted GSMA studies showing that spectrum value has increased by 63% over the past 10 years compared with revenues. “This forces us to rewrite all the rules, but first to cut and erase everything that is obsolete,” he said.

Qualcomm. Gabriel Dutra Alvarez, executive at Qualcomm, pointed to talent development in the region to respond to the demands of AI mass adoption. He said Latin America must rethink its strategy in this area and strengthen capacity building.