Teleperformance has purchased 100% of Hispanic Teleservices (HTC), call center headquartered in Monterrey. The company, which has close to 3,000 employees, belonged to the American group Carlyle's and to the director of HTC, Alberto Fernández Martínez who will continue in his position. Thanks to the acquisition, Teleperformance adds 10,000 employees in its contact center in Mexico.