Stefano de Angelis brought to Futurecom main stage its plans for the operator, after replacing Rodrigo Abreu as CEO in May. He acknowledged that Tim became leader of the post-paid segment due to convenience and quality, but since 2016, the network quality decreased: to take up that pathway, bets will be made on efficiency, with a new results-oriented culture; leadership in fixed and mobile ultra broadband; and as regards supply, a recovery of the position in postpaid.