In the last decade, almost all services have improved their levels of provision, which has increased the quality perceived by suscribers, according to a study conducted by Anatel.

Over the last decade, the Brazilian telecommunications market has not only seen significant progress in the development of its networks and the modernization of the technologies used, but also in the ultimate outcome of any market: consumer satisfaction with the service offered.

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Clear progress in customer satisfaction with Brazilian telecommunications services

In the last decade, almost all services have improved their levels of provision, which has increased the quality perceived by suscribers, according to a study conducted by Anatel.

MORE ANALYSIS

APIs: Telcos' alternative to not being tied to hyperscale players

América Móvil added 2.8 million subscribers in the first quarter of 2025

The operator achieved a revenue increase of almost 40% compared to the same period in 2024. Of the new subscriptions, 2.4 million were

Telefónica reshapes Hispanoamérica: Colombia and Peru in play

These are the last two divestments of the Spanish operator in the region. Its operations remain in Mexico and Chile, the largest, and in Ecuador, Uruguay and Venezuela, the latter with the burden of a recent investment of US$ 500 million to deploy 5G in that country.

Telefónica sold its Peruvian subsidiary for € 900,000 in addition to debt of more than € 1.2 billion

Latin American telecommunication market remains turbulent and on the path to consolidation.

Telefónica's exit from Argentina is part of a broader move by the Spanish operator, which has focused on Brazil and Europe. Meanwhile, Liberty Latin America is gaining ground, while WOM changes owners in Colombia and Chile.

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