It operates in the Chilean region of Ñuble and has 93,000 electricity customers. Its operation focuses on two aspects: data collection using the ETL model and integration of APIs, either their own or third-party's, as needed. The case was analyzed at the Clertic meeting in Panama last February.

Latin American electric cooperatives are exploring AI to leverage synergies between energy and technology, as evidenced at the Clertic 2025 conference, organized in February in Panama by the Latin American and Caribbean Confederation of Energy, Rural Telecommunications, and Information and Communication Technologies (Clertic, for its Spanish acronym).

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Copelec case: artificial intelligence as a tool in electricity sector

It operates in the Chilean region of Ñuble and has 93,000 electricity customers. Its operation focuses on two aspects: data collection using the ETL model and integration of APIs, either their own or third-party's, as needed. The case was analyzed at the Clertic meeting in Panama last February.

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DE-CIX expands Latin America footprint with new interconnection nodes in Brazil and Mexico

Hyperscale infrastructure: Record figures, oligopolies and the dangerous AI bubble

A new report from MTN Consulting highlights the sector’s economic “circularity,” whereby hyperscalers invest in AI labs, which in turn spend that capital on the hyperscalers’ computing services. The report warns that this dynamic creates systemic risk.

Conversational AI transforms contact center business

For players in the BPO industry, the adoption of agents raises the bar for the level of analysis that can be performed on conversations. Meanwhile, the development of voicebots and virtual agents continues to expand.

Circular financing: AI game with benefits, but also risks

A distinctive feature of these financial transactions is that, in many cases, the investment or capital contribution made by one company is intended to allow the recipient to purchase goods or services from the contributing firm.

Amdocs unveils agentic operating system and promises return on investment

Convergencialatina spoke with Fabián Monge, Customer Business Executive (CBE) at Amdocs, about the February 2026 launch of aOS, its new AI agent operating system, analyzing its potential applications in Latin American telecom operators.

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