In recent months, the Chilean telecommunications industry has been able to adapt to telework, distance education, and agreements with content providers. However, the Covid-19 pandemic revealed inequalities in coverage and quality of three types: users who stopped contracting due to lack of income; geographical areas with service failures due to less availability of services; and digital illiteracy. The senator for the Chilean Socialist Party Juan Pablo Letelier - in turn, president of the Transport and Telecommunications Commission - explained that the country is in its first steps of discussion about the Internet as a public service, in a context in which “they demonstrated the problems in coverage and quality, because the industry tends to provide services where it can skim, and neglects quality in lower-income areas," he said.