In the past four months, the Latin American telecommunications industry was able to adapt to teleworking, remote education, and agreements with content providers. However, the Covid-19 pandemic revealed inequalities in coverage and quality of three types: users who stopped contracting due to lack of income; geographical areas with service failures due to less availability of services; and digital illiteracy. Initially, the reaction of Latin American regulators was to attend to the emergency and ensure the continuity of services: it is expected that after the emergency, mechanisms of greater flexibility and innovation will be installed in the regulations field, with access universalization as the central axis.