Convergencia Research, Consultoría especializada en Latinoamérica y Caribe
Friday, June 21, 2013

Telefónica selects Amdocs to transform its IT systems

Telefónica de Argentina has contracted Amdocs to transform its IT systems, with which the operator seeks to improve the activation time of service, gain efficiencies and accelerate the time of launch of new products, among other improvements.

Argentina's case was discussed by Phil Jordan, CIO of Grupo Telefónica, in the event Amdocs Asia Pacific InTouch Business Forum, which ended yesterday in Singapore. Jordan explained that the investment will leverage the online channel to interact with customers and manage multi-product and multi-service services in a fully converged and integrated environment.

The implementation of Argentina is aligned with the IT strategy of information technologies that Grupo Telefónica carries out globally, to become a "Digital Telco". It includes, among other things, the consolidation of all IT functions, simplification from reducing the number of applications, servers and non-virtualized data centers close to 40% between 2012 and 2016, and, with this, the transfer of systems to a private cloud architecture.

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