Ribbon increased its number of clients in the region, for several reasons. In the operators segment, for example, Genband products were present in the networks of one of the two major regional players, while those of Sonus were in the other. To them, other smaller providers are added, which resulted in a better market position in number of customers, as explained by Ricardo Diaz, Vice President of Sales for CALA of the company, in an interview with Convergencialatina.