Wednesday, January 28, 2026

Warning to telcos: Job cuts may leave them vulnerable and unable to innovate

According to an MTN report, operators are continually adjusting their workforce under the pretext of improving dividends, while also taking advantage of the growing presence of AI. However, one possible consequence is excessive staff turnover and the loss of know-how, particularly in cybersecurity.

According to MTN’s Telco Talent Tracker report, the total number of employees in the telecom sector fell by 1.9% in the second quarter of 2025 compared with the same period in 2024.

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Globales · Operators28/01/2026

Warning to telcos: Job cuts may leave them vulnerable and unable to innovate

According to an MTN report, operators are continually adjusting their workforce under the pretext of improving dividends, while also taking advantage of the growing presence of AI. However, one possible consequence is excessive staff turnover and the loss of know-how, particularly in cybersecurity.

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