The CITEL Special Rapporteur on Innovation and Technology Trends developed a series of recommendations for the exchange of information, experience and good practices and public policies to encourage greater adoption of IoT/M2M services in the region. The Rapporteur, which operates under the CCPI of CITEL, recommends the States in the region a number of issues aimed at facilitating the development and adoption of IoT services, including not imposing regulatory restrictions related to the type of technology to be used for the implementation of IoT, reviewing requirements for certification of equipment and considering applying tax exemptions or incentives. At the same time it intends to work with the industry to establish security measures throughout the value chain, as well as educating the end user to avoid vulnerabilities and prevent attacks.