The pandemic triggered the demand for Internet access in homes. Although the regions did not have the same behavior, this is what stands out according to a federal survey carried out by Convergencia for its Document on Cooperatives and SMEs 2020. The survey of ISPs from the Convergence Services Monitor carried out by Convergencia Research, between March and June, reveals that 82% of the Internet providers surveyed increased their number of broadband clients and in 60% of the cases the increase was greater than that projected before the pandemic. The average increase in subscribers was 20% in one quarter. The impact on pay television was different, which remained stable or with slight decreases, according to the cable operators' responses, a scenario generated by competition or the economic crisis, rather than the effect of cord cutting.