"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

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Globales · Economy05/11/2025

Fears of an AI financial bubble rise again

The collapse of Palantir’s shares and the decline in Nvidia’s stock were the latest signs warning of excessive valuations that do not align with the earnings of technology companies.

Globales · Data Center22/10/2025

For the financial sector, the solution to the AWS outage is a multi-cloud approach

It was one of the industries most affected by the outage, as it was among the sectors that most aggressively moved its operations from on-premises data centers to AWS and other cloud providers. According to analysts, the AWS service disruption caused “hundreds of billions” in losses.

Globales · Data Center21/10/2025

The collapse of AWS and the sovereign risk of uncontrolled data

Although the outage lasted just over three hours, the effects of the blackout were still being felt by the end of Monday, October 20. The cause was an error in an API update that affected the DNS. In Europe, the incident reignited the debate over the need to create its own cloud and reduce dependence on U.S. big tech companies.

Argentina · Operators13/10/2025

AI: Telecom enters the agentic era to automate its networks

The operator is targeting networks that can self-diagnose, self-repair, and detect needs for assistance, expansion, or adjustment.

Globales · Software and Applications06/10/2025

By the end of 2025, there will be 3.6 billion gamers, of whom 1.6 billion will have paid subscriptions.

Revenue will reach US$188.8 billion, with an increase of 3.4%. Latin America will see growth of 6.4%, reaching US$8.3 billion.

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