"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

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América Latina · Economy · Politics20/10/2026

Sovereignty: one word, multiple meanings

At Grupo Convergencia’s recent Carriers Map Day 2026, participants discussed the concept of sovereignty and how the perspective shifts when viewed from a regional standpoint.

América Latina · Regulation19/10/2026

Regulators discuss governance, resilience and cooperation to improve the digital ecosystem

Held in Montevideo, the 18th Regulatel-ASIET-Comtelca Summit highlighted the need to transition toward "digital regulators" with a broad perspective on the ongoing technological superconvergence. The summit also emphasized the need to strengthen cybersecurity.

América Latina · Data Center15/10/2026

The future of wholesale and the reinvention of connectivity

The wholesale business is entering a more mature phase, with portals and APIs playing a key role in driving growth. Cirion has introduced Network-as-a-Service as an overlay on its underlying infrastructure, enabling it to restore margins and expand its addressable market.

Globales · Hardware · Software and Applications · Data Center13/10/2026

Shadow financing: Hidden debt behind AI deployment has reached US$1.35 trillion

These liabilities are estimated for five companies: Meta, Alphabet, Amazon, Microsoft and Oracle. As data centers become operational, these liabilities move onto the balance sheet and become visible. The risk is that the spending fails to generate sufficient profits, potentially leading to massive write-downs.

América Latina · Regulation05/10/2026

Region debates how to coordinate public policies for emerging technologies

The CAF International Forum “Digitalize to Transform,” organized by CAF, laid the groundwork for a technology roadmap for the next decade, with an emphasis on regulation and investment promotion.

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