"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

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Globales · Software and Applications · Regulation11/09/2024

European approach to AI turns to protectionism as the world recalculates in the face of “Brussels effect”

The basis is the defence of fundamental rights and requires human responsibilities at each stage of the life cycle of AI systems. This contrasts with the prevailing view in the US, the UK, China and Japan, which is focused on promoting investment.

Argentina · Internet & OTT · Economy09/09/2024

Knowledge economy: Almost 50,000 registered people one month after Capacitar activation

The platform offers free virtual training courses for SMEs and entrepreneurs. It is one of the first concrete actions taken by the Undersecretariat of Knowledge Economy.

Globales · Hardware · Data Center29/08/2024

Nvidia phenomenon also stumbles on AI cost

Chipmaker Nvidia posted huge profits in its fiscal second quarter (May to July). But that's not enough because the outlook for the next quarter is for revenue to stagnate. It also highlights an Achilles heel: its profits depend on a handful of its customers continuing to spend fortunes on AI chips without taking into account the erosion of their profits.

Brasil · Pay TV · Internet & OTT21/08/2024

Pay TV and streaming converge in new content offerings

New trends in “superbundles” allow operators to improve their revenues and increase customer loyalty.

Globales · Software and Applications14/08/2024

Global games market to total US$187.7 billion this year

This is the calculation of the analysis firm Newzoo, which also said that the number of paid players will grow by 5% in 2024 to reach 1.5 billion people. The total number of players will reach 3.42 billion. It added that this year may be a turning point because a concentration is occurring in the market.

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