"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

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América Latina · Software and Applications · Economy · E-Government05/05/2026

UN Virtual Worlds Day 2026: A strategic entry point for Latin America’s digital transformation

National, state, and municipal governments may assess pathways to turn AI ambition into deployable public infrastructure. The challenge of financing and the importance of institutional coordination.

América Latina · Fixed Broadband · Terrestrial Backbones04/05/2026

Fiber optics: from homes passed race to profitability battle

The Latin America chapter of the Fiber Broadband Association (FBA) published its “FTTH Panorama for Latin America 2025,” presenting, through revealing figures, the new trend among connectivity providers.

Globales · Smartphones & Devices30/04/2026

Smartphone market tracks rising memory costs

Analyst Omdia said first-quarter sales rose 1% compared to a year earlier, driven by inventory build-up across distribution channels to get ahead of future price increases. Samsung maintains global leadership.

México · Regulation · Spectrum29/04/2026

Industry 4.0, microwave and 5G: CRT’s spectrum plan pillars

Marisol Nava, General Director of Spectrum Licensing at the Telecommunications Regulatory Commission, provides details on the three licensing processes the agency will carry out this year.

Globales · Software and Applications28/04/2026

Market alarm over weak OpenAI results

An executive said that revenues would not be sufficient to repay the purchases of computing power that drive the capacity of its artificial intelligence models. Impact on Oracle, CoreWeave and SoftBank.

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