"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

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Perú · Operators06/04/2026

Telecom investment rises through coverage commitments

The latest official data indicate that the amounts involved this year will reach US$1.619 billion, 27% higher than in 2025. The focus of investments will be on meeting coverage commitments for 4G and 5G.

Paraguay · Terrestrial Backbones · Operators01/04/2026

Personal leads FTTH market

The operator was recognized by Ookla for the performance of its fixed home network. Carlos Jenkins, the company’s marketing director, provides details on the network’s growth and its potential for new business opportunities.

América Latina · Terrestrial Backbones · Data Center31/03/2026

Conecta Infra to open new fiber route between Valparaíso and Las Toninas

Convergencialatina spoke with Rafael Pires, CEO of Conecta Infra, a platform that announced investments of US$350 million to deploy 6,000 km of fiber and connect submarine cable landing points and data centers in Chile, Argentina, and Brazil.

Colombia · Regulation · Operators30/03/2026

Colombia market sits between duopoly and the need to protect a third player

Millicom consolidated Tigo’s operation by acquiring the 50% stake held by EPM and later by purchasing Telefónica’s operation. It is now competing on equal footing with Claro. Meanwhile, Wom is recovering after bankruptcy proceedings, which concluded with a change in ownership.

Globales · Operators27/03/2026

Telefónica Shareholders Give Broad Support to Murtra's Management

The Shareholders' Meeting approved all the proposals of the Board of Directors, led by Marc Murtra. In an emphatic speech, the CEO affirmed that the current management is fulfilling its promises, highlighted the figures achieved in 2025, and asserted that they are on track to become "one of the best telcos in Europe."

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