Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

The different stages of growth of telecommunications operators' businesses in Latin America have led to the existence of different layers of operating systems to manage the added customers.

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"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

MORE ANALYSIS

FTTH rollout accelerates in the region

According to the latest report from the Fiber Broadband Association, the number of subscriptions is already around 70 million, with sustained investments from both traditional operators and infrastructure players.

Growing enthusiasm in Brazil’s data center market

Estimates foresee that within three years it could double its current capacity, although this will require resolving several issues such as state taxes, digital sovereignty, and the cost of electricity.

Presidential elections signal a second round

Voting takes place this Sunday the 16th. Ruling-party candidate Jeannette Jara leads the polls, but not by enough to avoid a runoff. The real fight is on the right, among three candidates. Polls suggest that whoever tops that group will win on December 14.

Court declares Oi bankrupt

This marks the end of the judicial reorganization process under bankruptcy proceedings. The key factor was the operator’s insolvency, with an “irreversible” state of unsustainability.

After the buying rally, Millicom reports strong third-quarter results

Revenue totaled US$ 1.42 billion, showing a slight decrease of 0.7% compared to a year earlier, but operating profit grew by more than 30%, and adjusted EBITDA increased by 18.7%. The quarter ended with 42.2 million mobile customers and 13.7 million RGUs.

A DIARIO LATINO 19-11-2025

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