Monday, May 27, 2024

"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

The different stages of growth of telecommunications operators' businesses in Latin America have led to the existence of different layers of operating systems to manage the added customers.

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América Latina · Data Center17/04/2026

LINKS 2026

LLA-AWS agreement: the deployment is already active in Colombia and Panama

América Latina · Data Center17/04/2026

Liberty Latin America operates eleven data centers

América Latina · Submarine Cables · Terrestrial Backbones · Data Center16/04/2026

Enterprise segment represents one third of Liberty Networks revenue

América Latina · Submarine Cables · Terrestrial Backbones · Data Center16/04/2026

Grupo K presents its seven-year technological transformation plan

In 2018, this group of companies in Honduras decided to pursue this transition alongside its own expansion, driven by acquisitions. As Carlos Quiroz, corporate technology director, explained, each company within the conglomerate operated independently, with local servers and no shared strategy.

América Latina · Software and Applications16/04/2026

How Latam-GPT was built, the LLM made by and for Latin America

Based on Meta’s Llama 3.1, with 70 billion parameters, it was released in February as a base of code, data and files so developers can adapt it to specific uses and iterate. AWS’s role.

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A DIARIO LATINO 17-04-2026

Brasil · Fixed Broadband · Operators 17/04/2026

Average broadband speed reached 130.4 Mbps in Q1

Colombia · Data Center 17/04/2026

InfraCorp buys 49% of GTData

Venezuela · Operators 17/04/2026

Movistar has already installed 168 active 5G stations

Costa Rica · Operators 17/04/2026

Private operators reach 1.6 million 5G lines, while ICE still does not offer the service

Perú · Mobile · Regulation 17/04/2026

Draft regulation adds new obligations for operators over communications-related offenses

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