"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

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Globales · Operators · Equipment Providers and Network Solutions14/10/2025

Despite headwinds, private networks grow 20% this year

The momentum was stronger in the first half of this year, while it appears to be weaker in the second half. Deployments in wide-area networks are increasing, surpassing those carried out for campuses (stadiums, etc.). Huawei, Nokia, Ericsson and Samsung lead the list of suppliers. This represents an opportunity for operators.

Argentina · Operators13/10/2025

AI: Telecom enters the agentic era to automate its networks

The operator is targeting networks that can self-diagnose, self-repair, and detect needs for assistance, expansion, or adjustment.

Globales · Software and Applications06/10/2025

By the end of 2025, there will be 3.6 billion gamers, of whom 1.6 billion will have paid subscriptions.

Revenue will reach US$188.8 billion, with an increase of 3.4%. Latin America will see growth of 6.4%, reaching US$8.3 billion.

Argentina · Software and Applications · Economy03/10/2025

The push for the knowledge economy is in the hands of provinces and municipalities

The implementation of the law is being affected by a reduction in the quota reserved for large companies. According to sources at the Ministry of Economy, this situation could be reviewed and improved in 2026.

Globales · Software and Applications · Politics30/09/2025

Trump launches US into global AI race with aim to win

The focus is on confronting and surpassing China, for which it removes regulations on AI development and promotes investments in infrastructure. In addition, references based on DEI (Diversity, Equity and Inclusion) criteria are eliminated.

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