Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

The different stages of growth of telecommunications operators' businesses in Latin America have led to the existence of different layers of operating systems to manage the added customers.

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"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

MORE ANALYSIS

Market alarm over weak OpenAI results

An executive said that revenues would not be sufficient to repay the purchases of computing power that drive the capacity of its artificial intelligence models. Impact on Oracle, CoreWeave and SoftBank.

Telefónica-Telecom: Enacom remedies revive expectations over ANC's final decision

Telecom said in a filing with the U.S. securities regulator that the hearing phase before the National Competition Authority has concluded.

NAB Show 2026 concludes with 58,000 attendees and strong presence of influencers and content creators

The report shows a slight increase in attendance, although levels remain below those of 2023 and 2024. Nearly half attended for the first time. Strong competition for sponsorship. Brazil unveiled its new TV 3.0.

Strong jump in América Móvil profits on organic growth

The operator posted a 25.1% year-on-year increase in net profit, reaching US$1.31 billion. Total revenue stood at US$13.53 billion, up 2.1% from a year earlier. During the period, it added 3 million mobile subscribers and 594,000 broadband accesses. This aligns with standard journalistic and financi

Data Center Association prepares regulatory document for Colombia’s new president

Carolina Cortés is a founding partner of ACOLDC, an association that just six months after its creation already brings together 51 data centers operating in the country, and she points to the challenges the group faces in turning the country into a global hub for the sector.

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