Monday, May 27, 2024

"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

The different stages of growth of telecommunications operators' businesses in Latin America have led to the existence of different layers of operating systems to manage the added customers.

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América Latina · Data Center17/04/2026

LINKS 2026

LLA-AWS agreement: the deployment is already active in Colombia and Panama

América Latina · Data Center17/04/2026

Liberty Latin America operates eleven data centers

América Latina · Submarine Cables · Terrestrial Backbones · Data Center16/04/2026

Enterprise segment represents one third of Liberty Networks revenue

América Latina · Submarine Cables · Terrestrial Backbones · Data Center16/04/2026

Grupo K presents its seven-year technological transformation plan

In 2018, this group of companies in Honduras decided to pursue this transition alongside its own expansion, driven by acquisitions. As Carlos Quiroz, corporate technology director, explained, each company within the conglomerate operated independently, with local servers and no shared strategy.

América Latina · Software and Applications16/04/2026

How Latam-GPT was built, the LLM made by and for Latin America

Based on Meta’s Llama 3.1, with 70 billion parameters, it was released in February as a base of code, data and files so developers can adapt it to specific uses and iterate. AWS’s role.

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A DIARIO LATINO 22-04-2026

Argentina · Operators 21/04/2026

Personal forecasts US$1.3 billion in investments for this year

Brasil · Operators 21/04/2026

Court prepares sale of Oi Soluciones with base price of US$285 million

México · Mobile · Regulation 21/04/2026

CRT: 30.2 million lines already registered and launches campaign to speed up the process

Globales · Hardware · Software and Applications · Data Center 21/04/2026

Amazon plans to invest up to US$25 billion in Anthropic

Colombia · Regulation · Spectrum 21/04/2026

Authorities to speed up selection processes for 900 MHz spectrum allocation

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