Monday, May 27, 2024

"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

The different stages of growth of telecommunications operators' businesses in Latin America have led to the existence of different layers of operating systems to manage the added customers.

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Colombia · Data Center21/04/2026

Data Center Association prepares regulatory document for Colombia’s new president

Carolina Cortés is a founding partner of ACOLDC, an association that just six months after its creation already brings together 51 data centers operating in the country, and she points to the challenges the group faces in turning the country into a global hub for the sector.

América Latina · Data Center17/04/2026

LINKS 2026

LLA-AWS agreement: the deployment is already active in Colombia and Panama

América Latina · Data Center17/04/2026

Liberty Latin America operates eleven data centers

América Latina · Submarine Cables · Terrestrial Backbones · Data Center16/04/2026

Enterprise segment represents one third of Liberty Networks revenue

América Latina · Submarine Cables · Terrestrial Backbones · Data Center16/04/2026

Grupo K presents its seven-year technological transformation plan

In 2018, this group of companies in Honduras decided to pursue this transition alongside its own expansion, driven by acquisitions. As Carlos Quiroz, corporate technology director, explained, each company within the conglomerate operated independently, with local servers and no shared strategy.

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A DIARIO LATINO 23-04-2026

Brasil · Operators 23/04/2026

TIM, Claro and Vivo lead preferences in favelas

América Latina · Operators 23/04/2026

Entel announces US$647.6 million investment for Chile and Peru

Colombia · Regulation · Spectrum 23/04/2026

Public consultation on spectrum sharing between operators

Globales · Satellites 23/04/2026

AST secures key FCC approval for D2D broadband

El Salvador · Mobile · Voice Services 23/04/2026

Mobile lines grew 7.5% and fixed lines 0.3% in 2025

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