Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

The different stages of growth of telecommunications operators' businesses in Latin America have led to the existence of different layers of operating systems to manage the added customers.

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"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

MORE ANALYSIS

IDB: Brazil, Mexico and Costa Rica lead the way to leverage new rules in the global chip value chain

The report highlights that the integration of the region’s countries depends on maintaining good relations with the United States and offering a favorable environment for investors. There are opportunities in the design, packaging and testing segments, as well as in supplying raw materials.

Pressed by weak results, Nokia relaunches with a renewed focus on AI

33 operators now offer differentiated connectivity services

The newly released Ericsson Mobility Report 2025 indicated that these CSPs have 65 commercial proposals. Another 53 proposals are in the testing phase. The focus is on network slicing to provide differentiated connectivity services through 5G SA networks.

FTTH rollout accelerates in the region

According to the latest report from the Fiber Broadband Association, the number of subscriptions is already around 70 million, with sustained investments from both traditional operators and infrastructure players.

Growing enthusiasm in Brazil’s data center market

Estimates foresee that within three years it could double its current capacity, although this will require resolving several issues such as state taxes, digital sovereignty, and the cost of electricity.

A DIARIO LATINO 26-11-2025

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IDB: Brazil, Mexico and Costa Rica lead the way to leverage new rules in the global chip value chain

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