Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

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"Telecommunications companies seek to improve customer service"

Jesus A. Sanchez, Chief Marketing Officer of Open International, spoke with Convergencialatina about the technological investments necessary for operators to have a 360-degree view of their customers. Cybersecurity is a new driver to advance in that direction.

MORE ANALYSIS

Telefónica unveils ambitious consolidation and growth plan

The operator is focusing on its four main markets (Spain, Brazil, Germany, and the United Kingdom) while aiming to expand its presence in other European markets. Murtra criticized the European Commission for moving too slowly on deregulation.

Spectrum for verticals: Discontent persists, although timing could tip the balance in favor of the operator

Communication service providers are developing plans to meet market demand but warn about the limitations of the official proposal. Claro believes that private networks should be complemented with public ones, as their uses are different.

Bitel, mobile operator that came from Vietnam and is already the third largest in Peru

According to official data, it surpassed Entel last August to claim the third position. It already has 400,000 5G lines, a market in which it will focus its investments in the upcoming period.

New Telecommunications Regulatory Commission starts with several pending tasks

It must finalize the auction left pending to allocate spectrum to operators for the mass rollout of 5G. It also has on its agenda resolving disputes related to the designation of dominant operators in TV, mobile telephony, and interconnections between providers.

For the financial sector, the solution to the AWS outage is a multi-cloud approach

It was one of the industries most affected by the outage, as it was among the sectors that most aggressively moved its operations from on-premises data centers to AWS and other cloud providers. According to analysts, the AWS service disruption caused “hundreds of billions” in losses.

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